Intermediaries aren’t stealing customer relationships. Business are handing them over. Three seemingly unrelated posts caught my eye recently: Ellin, whose platform powers fan relationships for artists like Sabrina Carpenter and major festivals, cut through the noise on the Live Nation decision: whatever the remedy, artists who own their fan relationships come out ahead. “Owning your…
What do Netflix, Hermès, UHNW brands, and a Las Vegas restaurateur have in common? It’s a pattern that helps explain why strong brands stop being chosen. Last week, Hub Entertainment Research published an analysis of Netflix by Brandon Katz. Subscriber growth is strong, total viewing is up, and streaming continues to take share. But time…
The partnership Cosm and the NHL just announced standardizes ultra high-resolution, multi-angle capture in all 32 NHL arenas. Today, that supports replay, player safety, officiating, and digital content. Put another way: it embeds immersive-native production infrastructure league-wide. For Cosm, the significance goes beyond any single use case. Their ecosystem spans arena-based capture systems, cloud production…
As it becomes more embedded in executive workflows, I’m doing a lot of thinking about AI decision-making in governance. As part of that, I’ve been experimenting with a new tool called Critical Thinking Bot. What caught my attention about it wasn’t speed or output quality. It was the premise: it’s explicitly designed to s l…
Sphere Entertainment has made clear that its ambition isn’t a single icon venue, but a network of Spheres across multiple markets and capacity tiers. Its significance is economic, not architectural. The Real Cost of Sphere Content Producing content for Sphere is capital-intensive. Whether it’s musical artists developing custom visuals and spatial audio, Sphere originals like…
The biggest barrier to enterprise AI adoption isn’t model quality. It’s a fundamental conflict between computational utility and enterprise governance. To be reliably useful, LLMs require context, memory, and continuity. To be secure, enterprise systems are often designed to be stateless, sandboxed environments that wipe the slate clean the moment a session ends. This creates a “Clean Slate”…
Parmigiano Reggiano has signed with UTA for film and TV placement. Yes, cheese now has an agent. At first glance it feels like a quirky headline, but it points to a bigger shift that’s been underway for years. Many Americans call it Parmesan, plenty think of the green can, and even when the real thing…
Yesterday Apple pushed us a step closer to something that not so long ago felt like science fiction: a post wallet world. It began rolling out US passport support in Apple Wallet, joining the digital drivers’ licenses already supported in more than a dozen states. We’re at the inflection point where for many, a physical…
Earlier this month I attended the Las Vegas Women’s Marketing Collective quarterly meetup, which featured a panel discussion titled “Hard Truths & Honest Wins: Navigating Advice That Stuck.” During the audience Q&A one of the speakers, LVCVA’s VP of PR and Communications Molly Castano, responded to a question from a UNLV student with a line…
Somewhere along the way, “networking” became a dirty word. It started to conjure images of working a room, collecting business cards, or adding people on LinkedIn you’d never actually met. At its best, though, networking has never been about card stacks or contact lists. It’s about relationships: think of it more like networking as a…
An article I published a decade ago about business words that start with “C” has been getting some recent traction. It gave me pause to reflect on how relevant it remains today, and whether there were additional “C words” beyond the original eight that might be worth adding to the mix based on the same…